Accessibility Statement
Our Commitment
At The Island's Buses, we are committed to making our services and website accessible to everyone, including people with disabilities. We aim to ensure that our information and services are easy to use, inclusive, and comply with best practices in accessibility.
Accessibility Standards
Our website and digital services are designed to meet the standards of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA where possible. We strive to ensure our content is perceivable, operable, understandable, and robust for all users.
Accessibility Features
We have implemented the following features to improve accessibility:
- Clear and consistent navigation throughout the website.
- Text alternatives for images and visual content.
- Scalable text to allow users to adjust font sizes.
- Keyboard-accessible menus and controls.
- High-contrast colour options for better readability.
- Simple, plain language where possible to improve understanding.
Ongoing Improvements
We continuously review and improve our accessibility. While we work to meet high standards, we recognise that some parts of our website or services may not yet be fully accessible.
Feedback and Assistance
If you encounter any accessibility issues or need assistance accessing our services, please contact us. We welcome your feedback and will do our best to provide the information you need in an accessible format.
Contact Information:
The Island's Buses – Customer Service Team
Email: gobussouthcoast@gmail.com
Alternative Formats
Upon request, we can provide this website content in alternative formats, such as large print, audio, or braille. Please contact us for support.
Third-Party Content
While we strive to make all content accessible, some linked websites or third-party services may not meet accessibility standards. We encourage users to contact those service providers directly if they encounter barriers.
Review and Updates
We regularly review this Accessibility Statement and update it to reflect improvements and changes to our services.